How do I cancel an order?

Date Online: 2022-10-20

There are a few ways you can cancel an appointment please go to > Sign in > Select Appointments > Click on the order in question > Click the 3 dots on the top right and click: cancel the order.

You can also contact our customer service at 844-544-0343 or and we'll be be able to cancel the appointment for you**.


**If an appointment gets cancelled or rescheduled within 24 hours of the scheduled appointment, a $75 cancellation fee may apply. To reduce your liability, when placing your order, you can opt to purchase a $25 insurance policy. If you cancel your order 24 hours prior to your scheduled shoot, your entire prepaid fee will be refunded (less the $25). 

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